Frequently Asked Questions

FAQ

Can I use these mockups for my business?

Yes! Every mockup includes a commercial license, so you can use them to showcase products in your own online shop, website, social media, marketing materials, and more.

You may:
✓ Use for Etsy, Shopify, TikTok Shop & your website
✓ Add your own artwork or designs
✓ Use for unlimited customer orders
✓ Use for social media & advertising

You may not:
✗ Resell, share, or redistribute the original (or altered) mockup files
✗ Claim the photos as your own
✗ Give the files away, even if edited
✗ Share any blank mockups

What brands are included?

Each listing includes the exact brands, styles, colors, and total mockup count. We primarily photograph:

  • Comfort Colors
  • Bella Canvas
  • Gildan
  • Lane Seven
  • Next Level
  • and more!

Are These AI Generated?

Absolutely not! Every mockup in our shop features real models wearing real apparel. We photograph everything ourselves because we want our mockups to look natural, consistent, and actually resemble the product your customers will receive.

I Didn't Receive My Download Email

Your download email is sent automatically after purchase.

If you don't see it:
✓ Check Spam/Junk
✓ Check Promotions (Gmail)
✓ Search your inbox for "Trendsetter"

Still can't find it? Contact us and we'll resend it as soon as possible.

I Can't Access My Google Drive Folder

First, make sure you're signed into the same Google account you used when filling out the access form. Your Google Drive permissions are linked to that email address.

If you're signed into the correct account and still can't access your folder, check out our Google Drive access guide or contact us. We're happy to help!

How Do I Add My Designs?

Our mockups work with Canva, Photoshop, Photopea, and most design software. Simply place your artwork over the blank garment using your favorite editing program. No advanced Photoshop skills required!

Lifetime Bundle Updates

Will I receive new mockups?
If your purchase includes Lifetime updates, yes! Whenever new mockups are added to your bundle, they'll automatically appear in your Google Drive. You can find them in the "Recently Added" folder!

Should I Buy From Etsy or Shopify?

You'll receive the exact same files no matter where you purchase.

However, purchasing directly from our website often includes:
✓ Better pricing
✓ Exclusive sales
✓ Bundle discounts
✓ Rewards & special offers

Returns & Refunds

Because our products are digital downloads, we cannot offer returns or refunds after files have been delivered.

If you experience any issues accessing your purchase, please contact us. We're always happy to help.